Ticket System

Professional support ticket system that helps you manage member requests efficiently and privately.

Ticket Limits

Set a maximum number of open tickets per member to prevent spam and ensure manageable support queues.

Prevent ticket flooding by limiting how many tickets each member can have open simultaneously. Default is 10, but you can adjust based on your team's capacity.

Private Channels

Each ticket creates a private channel visible only to the member, moderators, and administrators.

Tickets provide a safe, private space for members to discuss sensitive issues without public visibility. Perfect for reports, appeals, and support requests.

Ticket Logging

Archive closed tickets to a designated channel for record-keeping and team review.

When a ticket is closed, a complete transcript is saved to your logs channel, including all messages, attachments, and resolution details.

Easy Management

Simple commands for staff to claim, close, and manage tickets efficiently.

Staff can claim tickets to show they're handling it, add other staff members, and close tickets when resolved. All actions are logged.